Lean Services: Value Stream

Course Code: LSV
Delivery: Online
Languages: English

A value stream is the set of all activities, from request to delivery, used to provide a product or service to our clients and customers. Understanding and improving processes as integrated end-to-end systems is fundamental to real and sustainable improvement. Value Stream Mapping is a core Lean technique that provides an end-to-end "systems" perspective for coordinated process improvement.

Audience:

Value Stream is an interactive, multimedia, eLearning training program. It is intended for managers, operators, technicians, engineers, and trainers who work in, or are transitioning to, a Lean environment.

Objectives:

Participants successfully completing the program will be able to:

  • Define Value Stream and explain Enterprise Value Stream Mapping and why it is important.
  • Identify how and where to begin mapping the current value stream.
  • Describe the development of a Future-State Value Stream Map.
  • Describe how to develop a Future State Implementation Plan.

Qualification and Certification Testing

certification Our training incorporates interactive learning checks throughout the instructional sequences. Certification tests are criterion-referenced and module-based with feedback on every response for enhanced learning. Administrative access to dates and scores of tests, certifications, and re-certifications is compliant with ISO quality-standards training requirements.

ISBN 0-9736935-0-9

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